IT Support Desk
IT Department in a box for your business.
CSP Geeks LLC provides practical IT Support Desk Services for businesses that need reliable day-to-day technology support without building a full internal IT department. We help users resolve technical issues, manage Microsoft 365 accounts and licenses, support onboarding and offboarding, troubleshoot access problems, assist with devices and applications, and keep teams productive with responsive support from real people.
IT Support Desk Plans
Choose the plan that fits your needs. Upgrade anytime.
Level 1 Support
Basic Support Desk
You'll continue to Press Mage Manager to sign in or create your account. Payments are processed securely by Stripe.
Web Watch Squad
Basic Plus Web Support
You'll continue to Press Mage Manager to sign in or create your account. Payments are processed securely by Stripe.
XP and Skills Accelerator
Growth Support
You'll continue to Press Mage Manager to sign in or create your account. Payments are processed securely by Stripe.
Per-User Licensing
Add users to any plan above at the following per-user monthly rates. Mix and match tiers to fit your team.
Resell IT Support Without Building a Help Desk
Offer your clients real end-user IT support under your agency relationship — staffed, tracked, and delivered by Press Mage behind your brand.
Every Plan States Its Boundaries
You resell with confidence because the scope is written down.
Base Plan + Per-User Pricing
IT Support Desk is priced per covered user on top of a base plan — one of the few Press Mage services with per-user pricing, and it's always labeled that way.
Included Features
Clear pricing. No surprise fees. Add only what you need.
Help Desk Support
Provide responsive support for day-to-day technology issues, user questions, and account problems.
Microsoft 365 Licensing
Help clients choose, purchase, assign, and manage Microsoft 365 licenses through CSP Geeks LLC.
User Onboarding
Set up new users, assign licenses, configure access, and help employees get started quickly.
User Offboarding
Assist with account removal, license changes, access cleanup, mailbox handling, and security steps.
Email & Teams Support
Support Outlook, Teams, SharePoint, OneDrive, and common Microsoft 365 collaboration tools.
Password & Access Help
Help users with password resets, sign-in issues, MFA, permissions, and account access problems.
Device & App Troubleshooting
Assist with common workstation, browser, application, printer, and connectivity problems.
Practical IT Guidance
Provide recommendations that help small teams make smarter technology decisions without overcomplication.
What Customers Say About the Team Behind Press Mage
“We recently worked with the company CSP Geeks on a project in redesigning our organization’s outdated website to a better and more secure server. The website is now an easily navigated platform showcasing the conservation efforts.
CSP Geeks are very responsive, professional and patient. Our organization was impressed with their deliverance and close communication in delivering a great project. For anyone searching for a reliable company for web development and management, we recommend CSP Geeks.”
“Highly recommend CSP Geeks! They helped us with a major Shopify project including inventory/data cleanup, SKU alignment across our B2C and B2B stores, and improvements to our wholesale order form. Their communication was clear, they were extremely detail-oriented, and they handled everything efficiently from start to finish. The results have made our store operations much smoother.”
“Paul and Leticia provided great communication and were super receptive to my feedback to help my vision come to life. Highly recommend and they made the process of designing a webpage really easy.”
Reviews shown are customer reviews of CSP Geeks LLC, the company that develops and operates Press Mage.
Support and Payments
Capabilities and practices, described as what they are. None of these is a third-party certification.
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Stripe payments
Payment providerPayments are processed by Stripe. Card details are entered on Stripe's hosted checkout and are not stored by Press Mage.
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Human support
PracticeSupport comes from the people who build and operate the platform.
Security practices — Updated September 2026
Press Mage is developed and operated by CSP Geeks LLC, a technology company providing web development, hosting, IT, automation, digital services, and technology consulting.
Add IT Support Desk to Your Agency Stack
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