Managed IT Support

IT Support Desk
IT Department in a box for your business.

CSP Geeks LLC provides practical IT Support Desk Services for businesses that need reliable day-to-day technology support without building a full internal IT department. We help users resolve technical issues, manage Microsoft 365 accounts and licenses, support onboarding and offboarding, troubleshoot access problems, assist with devices and applications, and keep teams productive with responsive support from real people.

Help Desk
User Support
Microsoft 365
Licensing & Admin
Account
Onboarding
Email
Teams & Outlook
Access
Password Support
Devices
App Troubleshooting
Business
IT Guidance
CSP Geeks
Managed Support
White-Label IT Support for Agencies

Resell IT Support Without Building a Help Desk

Offer your clients real end-user IT support under your agency relationship — staffed, tracked, and delivered by Press Mage behind your brand.

Every Plan States Its Boundaries

You resell with confidence because the scope is written down.

Included users and devices
Support hours
Response targets
After-hours policy
Remote versus onsite support
Supported applications
Project work exclusions
Escalation pricing

Base Plan + Per-User Pricing

IT Support Desk is priced per covered user on top of a base plan — one of the few Press Mage services with per-user pricing, and it's always labeled that way.

Included Features

Clear pricing. No surprise fees. Add only what you need.

Help Desk Support

Provide responsive support for day-to-day technology issues, user questions, and account problems.

Microsoft 365 Licensing

Help clients choose, purchase, assign, and manage Microsoft 365 licenses through CSP Geeks LLC.

User Onboarding

Set up new users, assign licenses, configure access, and help employees get started quickly.

User Offboarding

Assist with account removal, license changes, access cleanup, mailbox handling, and security steps.

Email & Teams Support

Support Outlook, Teams, SharePoint, OneDrive, and common Microsoft 365 collaboration tools.

Password & Access Help

Help users with password resets, sign-in issues, MFA, permissions, and account access problems.

Device & App Troubleshooting

Assist with common workstation, browser, application, printer, and connectivity problems.

Practical IT Guidance

Provide recommendations that help small teams make smarter technology decisions without overcomplication.

IT Support Desk Plans

Choose the plan that fits your needs. Upgrade anytime.

Level 1 Support

Basic Support Desk

$100/mo base
Plus per-user licensing below
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Most Popular

Web Watch Squad

Basic Plus Web Support

$200/mo base
Plus per-user licensing below
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XP and Skills Accelerator

Growth Support

$400/mo base
Plus per-user licensing below
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Per-User Licensing

Add users to any plan above at the following per-user monthly rates. Mix and match tiers to fit your team.

Number of Users without M365 License
$5.50/user/mo
M365 Business Basic License and Support
$10.50/user/mo
M365 Business Standard License and Support
$19.50/user/mo
M365 Business Premium License and Support
$34.50/user/mo

Add IT Support Desk to Your Agency Stack

Start with the plan you need today. Add storage, backups, CDN, analytics, SEO, support, or managed services anytime from your control panel.