Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") form a binding agreement between CSP Geeks LLC ("CSP Geeks LLC," "we," "us," or "our"), a limited liability company organized under the laws of the State of Florida, and the individual or entity ("Customer," "you," or "your") that purchases, accesses, or uses Press Mage, including our software-as-a-service applications, web and application hosting services, and related managed services and support (collectively, the "Services").

By creating an account, accessing the Services, or clicking "I Agree" (or similar), you accept these Terms on behalf of yourself or the entity you represent. If you do not agree to these Terms, do not access or use the Services.

Related Policies. These Terms incorporate by reference our Privacy Policy and our Acceptable Use Policy ('AUP'), each of which is a part of this agreement. In the event of a direct conflict between these Terms and the AUP regarding permitted conduct, the AUP controls.

2. The Services

Press Mage provides a combination of:

• Software-as-a-Service (SaaS) applications made available on a subscription or usage basis;
• Web, application, and infrastructure hosting services, including server resources, storage, and bandwidth; and
• Managed services and technical support related to the foregoing.

We may add, modify, or discontinue features of the Services at any time. We will use commercially reasonable efforts to notify Customer of material changes that negatively affect core functionality, but we are not obligated to maintain any specific feature indefinitely.

3. Accounts and Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. You are responsible for:

• The accuracy of the information you provide when registering for an account;
• Maintaining the confidentiality of your account credentials; and
• All activity that occurs under your account, whether or not authorized by you, except to the extent caused by our breach of these Terms.

You agree to notify us promptly at the support contact below if you suspect unauthorized access to your account.

4. Customer Content and Hosted Material

4.1 Ownership. As between you and us, you retain all right, title, and interest in and to the websites, applications, code, data, files, and other materials you upload, install, or store using the Services ("Customer Content"). We claim no ownership over Customer Content.

4.2 License to Us. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and otherwise process Customer Content solely as necessary to provide, maintain, secure, and support the Services, including for backups, caching, and content delivery.

4.3 Responsibility for Content. You are solely responsible for Customer Content and for ensuring that you have all rights necessary to upload, host, and operate it through the Services. We have no obligation to monitor Customer Content, but we may review, remove, or disable access to any Customer Content that we reasonably believe violates these Terms, the AUP, or applicable law.

4.4 Backups. While we may provide backup or redundancy features as part of the Services, you are responsible for maintaining your own independent backups of Customer Content. We are not liable for any loss or corruption of Customer Content.

5. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which prohibits illegal activity, security abuse, resource abuse, and other harmful conduct. Violations of the AUP are a material breach of these Terms and may result in suspension or termination of the Services, with or without notice, depending on the severity of the violation.

6. Fees, Billing, and Payment

6.1 Subscription and Usage Fees. Certain Services are billed on a recurring subscription basis (monthly or annual, as selected by you at checkout), and certain Services are billed based on usage (e.g., bandwidth, storage, compute, or similar metrics). Applicable fees are described on our pricing page or in your order form.

6.2 Billing Cycle. Subscription fees are billed in advance at the start of each billing cycle (monthly or annual, depending on your plan). Usage-based fees are billed in arrears based on actual usage during the prior billing period.

6.3 Authorization. You authorize us (or our third-party payment processor) to charge your designated payment method for all fees incurred. If a payment fails, we may suspend the Services until payment is received.

6.4 No Refunds. Except as expressly stated in these Terms or required by applicable law, all fees are non-refundable, including for partial billing periods, downgrades, or unused usage allotments. We do not offer free trials or money-back guarantees unless separately and explicitly stated in writing.

6.5 Taxes. Fees are exclusive of applicable taxes, levies, or duties, which you are responsible for paying, excluding taxes based on our net income.

6.6 Price Changes. We may change our fees prospectively upon at least 30 days' notice. Continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.

6.7 Late Payment. Amounts not paid when due may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and we may suspend the Services for accounts more than 10 days past due.

7. Term, Suspension, and Termination

7.1 Term. These Terms remain in effect for as long as you maintain an account or use the Services.

7.2 Termination by You. You may cancel your account at any time through your account settings or by contacting support. Cancellation is effective at the end of your current billing period unless otherwise stated.

7.3 Termination or Suspension by Us. We may suspend or terminate your access to the Services, in whole or in part, immediately and without notice if: (a) you materially breach these Terms or the AUP; (b) your account is more than 10 days past due; (c) we reasonably believe your use poses a security risk or legal liability to us or others; or (d) required by law.

7.4 Data Deletion on Termination. Upon cancellation or termination of your account for any reason, Customer Content and account data will be permanently deleted from our active systems immediately, or as soon as reasonably practicable thereafter.

Once deleted, Customer Content cannot be recovered. You are solely responsible for exporting or backing up any Customer Content you wish to retain before cancellation. Residual copies may persist briefly in routine backups before being purged in the ordinary course of our backup rotation.

7.5 Effect of Termination. Upon termination, your right to access and use the Services ceases immediately. Sections of these Terms that by their nature should survive termination (including payment obligations, disclaimers, limitations of liability, and dispute resolution) will survive.

8. Intellectual Property

8.1 Our IP. Press Mage, including the underlying software, platform, designs, trademarks, and documentation, is owned by CSP Geeks LLC or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you in these Terms, we reserve all rights, title, and interest in the Services.

8.2 License to Use the Services. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the term of your subscription, solely for your internal business purposes.

8.3 Feedback. If you provide suggestions, ideas, or feedback about the Services, we may use that feedback for any purpose without obligation or compensation to you.

9. Confidentiality

Each party may have access to non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). Each party agrees to use the other's Confidential Information only as necessary to perform under these Terms, and to protect it using a reasonable standard of care no less protective than it uses for its own similar information. This Section does not apply to information that is or becomes public through no fault of the receiving party, was already known to the receiving party, or is independently developed.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. CSP GEEKS LLC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA LOSS WILL NOT OCCUR.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CSP GEEKS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CSP GEEKS LLC'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

12.1 By Customer. You agree to defend, indemnify, and hold harmless CSP Geeks LLC and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Content; (b) your use of the Services in violation of these Terms, the AUP, or applicable law; or (c) your violation of any third party's rights.

12.2 By Company. CSP Geeks LLC agrees to defend, indemnify, and hold harmless Customer from any third-party claim that the Services, as provided by us and used in accordance with these Terms, infringe such third party's U.S. intellectual property rights, subject to the limitation of liability in Section 11.

13. Service Availability

We will use commercially reasonable efforts to maintain the availability of the Services, excluding scheduled maintenance (which we will endeavor to notify you of in advance where practicable) and events beyond our reasonable control. Specific uptime commitments, if any, are set forth in a separate Service Level Agreement applicable to your plan, if purchased.

14. Copyright Complaints (DMCA)

We respect the intellectual property rights of others. If you believe Customer Content hosted through the Services infringes your copyright, please send a notice containing the information required under 17 U.S.C. § 512(c)(3) to our designated agent at the contact information below. We will respond to valid notices in accordance with the Digital Millennium Copyright Act, which may include removing or disabling access to the allegedly infringing material and, in appropriate circumstances, terminating accounts of repeat infringers.

15. Governing Law and Dispute Resolution

15.1 Governing Law. These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

15.2 Venue. Any dispute arising out of or relating to these Terms or the Services that is not subject to arbitration will be brought exclusively in the state or federal courts located in Florida, and each party consents to the personal jurisdiction of such courts.

15.3 Informal Resolution. Before filing a claim, each party agrees to attempt in good faith to resolve any dispute by contacting the other party and negotiating for at least 30 days.

16. General Provisions

16.1 Modifications to These Terms. We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms with a new effective date and, where appropriate, by direct notice (e.g., email). Continued use of the Services after the updated Terms take effect constitutes acceptance.

16.2 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.3 Force Majeure. Neither party is liable for delays or failures in performance resulting from causes beyond its reasonable control.

16.4 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16.5 Entire Agreement. These Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.

16.6 No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of such right or provision.

16.7 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

17. Contact Us

Questions about these Terms can be directed to:

CSP Geeks LLC

Press Mage

Email: clientsupport@pressmage.com

Legal/DMCA Agent: legal@pressmage.com