After you order: My Projects

Your package appears as a project in My Projects. It starts as Pending Review while the team gets ready, then its status badge follows the work, through stages such as Scheduled, In Progress, Waiting on Client, Client Review and Completed.

Open it with View Project Details to see:

• Overview. Order and start dates, point of contact, project manager, billing type and target completion.
• Scope Summary and Important Notes.
• Project Milestones and Recent Updates from the team.
• Files & Deliverables, listing the files the team has shared with you, such as audit findings and the citation tracking report. To download a file, click its name in the Discussion & Updates comment it was posted with. If a file you need is not attached to a comment, ask the team in the discussion.
• Billing Summary.
• Team Access, where Set Me as POC makes you the point of contact.