Base plan and per-user seats

IT Support Desk is priced in two parts, and it is always labelled that way:

1. A base plan. Choose the level of support that fits the business. Plans range from basic support desk coverage to growth-focused support.
2. Per-user seats. Add a seat for each user covered. You can mix seat types to fit the team:
   • Users who need support only, without a Microsoft 365 licence supplied through the service.
   • Users who need a Microsoft 365 Business licence supplied with support, at the Basic, Standard or Premium level.

The solution page lists the current seat types and their per-user monthly rates.