Client sign-in and account creation

The client portal address opens a page with Sign In and Create Account tabs.

Sign In. Email, password, Remember me and Forgot password?, which emails a reset link.

Create Account. Full name, email, password and confirmation, plus an optional Ticket Number. With a ticket number, the account activates immediately, provided the email matches the address the ticket was opened with. Without one, an activation link is emailed; opening it lets the person choose a password.

When a customer follows a ticket link from a notification email while signed out, the sign-in page tells them which email address to use.