Signing in

Open the Help Desk address and use the Staff Login page. Enter your Email Address and Password and click Sign In. Tick Remember me to stay signed in on that device. There is no self-registration for staff; an admin creates your account.

Forgot password? Click the link, enter your email and click Send Reset Link. If an account exists for that address, you receive a link that opens Set New Password. Passwords must be at least 8 characters.

Password change required. If an admin has reset your password, your first sign-in with the temporary password opens a page asking for the temporary password and a new one. You must change it before you can continue.

Logout is at the bottom of the sidebar.