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Mage Mailer User Guide

Contacts, lists and Prospect Finder, campaigns and follow-up chains, Review & Send with Mage AI, the sending queue and warm-up, compliance, and what recipients see.

Getting started

  1. 1 Roles Mage Mailer has two roles. Everyone in the workspace sees the same contacts, lists and campaigns; the role decides who can change settings. 1 min read
  2. 2 Signing in Enter your Email and Password and click Log in. Tick Remember me to stay signed in. Five failed attempts lock the form for a short time. Forgot your password? emails a reset link. 1 min read
  3. 3 Getting around Sidebar. Dashboard, then Audience (Mage Prospect Finder, Prospects, Contacts, Lists), Outreach (Campaigns, Campaign Templates, Brand Profiles, Signatures, Social Media, Media Manager, Sending Queue) a... 1 min read
  4. 4 The setup checklist Nothing can be sent until four things are done. The Dashboard shows the checklist with progress until then, and the Sending Queue stays locked. 1 min read
  5. 5 Dashboard Four tiles: Valid Contacts (with total contacts beneath), Emails Sent, Queued and Failed. Once setup is complete, the Sending Capacity strip shows what can go out now, this hour's and today's sends ag... 1 min read

Audience

  1. 6 Contacts Contacts lists everyone in the workspace with their company, email, verification badge and lists. Search by name, email or company, and filter by list. The Verification checkboxes filter by result: Va... 2 min read
  2. 7 Importing contacts Click Import Contacts and follow the two steps: 1 min read
  3. 8 Lists A list groups the contacts a campaign reaches. Lists shows them as cards with type, contact count and brand, and a per-list sending switch. 1 min read
  4. 9 Mage Prospect Finder and Prospects Mage Prospect Finder searches for businesses matching your keywords and finds contact emails on their websites. One prospect credit is spent per business returned, whether or not it yields a usable em... 2 min read
  5. 10 Email validation Every address is checked once, ever, before it can be emailed. Validation uses your plan's Email Validations allowance; Prospect Finder checks do not count. Results: Valid, Invalid, Catch-All, Unknown... 1 min read

Outreach

  1. 11 Campaigns and the chain builder A campaign belongs to a list and holds a primary email plus a chain of follow-ups. Campaigns lists them with search and filters by list and message type; each card offers Review & Send, Details, Repor... 2 min read
  2. 12 Writing emails and using Mage AI Primary Email takes the campaign name, the Message type, the Send From address, a Default Subject and the body. 2 min read
  3. 13 Review & Send Review & Send is where manual-review campaigns go out, one contact at a time. Open it from a list, the builder or the campaign details. 2 min read
  4. 14 The Sending Queue The queue holds emails added from Review & Send and by drip lists, and sends them under the Send Controls: sending must be enabled, the time must fall within the send schedule, and the hourly and dail... 1 min read
  5. 15 Campaign Templates, Brand Profiles and Signatures Campaign Templates are chains saved from your own campaigns with Save as Template. Edit changes the wording of the primary email and each follow-up and the wait before each evaluation; the structure s... 1 min read
  6. 16 Social Media and Media Manager Social Media works a list's contacts on their social profiles. Choose a list, filter to contacts with profiles or hide those already processed, and open a contact. Each profile opens in a new tab; Cre... 1 min read
  7. 17 Campaign reports Report on any campaign opens its performance for a date range: Last 7, 30 or 90 days, Since first send, All time, or custom dates. 1 min read

Settings

  1. 18 Users Admins only. New User asks for a name, email and role; a temporary password is emailed with a sign-in link, and the person chooses their own password on first sign-in. If the email cannot be sent, the... 1 min read
  2. 19 Email Accounts Admins only. Add the address you send campaigns from, with an optional From Name and Reply-To. If its domain has not been verified, the page shows DNS records to add at your domain host; add them and... 1 min read
  3. 20 Send Limits and warm-up Admins only. The Send Controls switch, the Workspace time zone that the schedule and caps follow, and the Send Schedule: for each day, whether sending is allowed and between which hours. 1 min read
  4. 21 Email Compliance Admins only. The details assembled into the footer appended to every email: 1 min read
  5. 22 Suppression List and Compliance Audit Log Admins only. 1 min read
  6. 23 Placeholders, API Tokens and AI settings Admins only. 1 min read
  7. 24 Resources and Profile Resources (all roles) shows the plan allowances and when they reset: Valid Contacts, Email Sends, Email Validations, Mage AI Tokens and Prospect Finder Credits, each as used of limit with what is left... 1 min read

What recipients see

  1. 25 Unsubscribe and preferences Every email ends with the compliance footer and an unsubscribe link. The link opens a page asking Unsubscribe from {sender}? with the recipient's masked address and one button; no login or form. When... 1 min read
  2. 26 Reference Email statuses. Delivered, Sent, Open and Click are good; Bounce, Spam report, Dropped and Failed are problems; Deferred, Processed, Queued and Sending are in progress; Unsubscribe and Skipped are sto... 1 min read