Public status pages
Each group can publish a public status page that you share with your customers or users. Visitors need no account. The page shows only names and states: never addresses, regions, incident details or comments.
Publishing a page
On the group's form, under Public status page:
- Tick Publish a public status page for this group.
- Choose a Page style:
- Detailed. Each monitor by name with its status.
- Anonymous degradation. One row of coloured blocks, with no names at all.
- Optionally set a Page password of at least 6 characters. Without one, anyone with the link can view the page.
- Save the group.
Once saved, the form shows the Page link with Copy and Open. The address is built from your account and the group's Status page slug, so changing the slug changes the link.
The page answers only while it is published and the group is Active. A page that is switched off, or belongs to an archived group, shows as not found. Paused monitors are left off the page.
What visitors see
The banner at the top gives the overall state, and how many services are up and what percentage is degraded:
| Banner | Meaning |
|---|---|
| All services operational | Nothing is down |
| Partial degradation | Some services are down, but at least 80% are up |
| Major outage | More than 20% of the services are down |
| No services monitored yet | The group has no active monitors |
The 20% allowance is rounded down, so for a group with fewer than five monitors any outage shows as a major outage.
On a detailed page, each monitor shows one of:
- Operational. Up, or a failure that is still being investigated and has not been confirmed.
- Degraded performance. Slower than the monitor's performance threshold.
- Outage. A confirmed outage, with the time it started.
- No data yet. Not checked yet.
On an anonymous page, a Degradation percentage sits above one block per monitor: green for up, yellow for down within the 20% allowance, red for down beyond it. Blocks are always sorted green, then yellow, then red, so their position never reveals which service is which.
The page refreshes itself every minute and shows when it was last updated, in the visitor's own time zone. Status pages are hidden from search engines.
Password-protected pages
Visitors see This status page is password protected, enter the Password and click View status. They are remembered on that browser for 7 days. Changing or removing the password signs everyone out. Repeated wrong attempts are briefly blocked.
To remove a password, tick Remove the password on the group form. Leave the password field blank to keep the current one.