Reference
Monitor statuses.
| Status | Meaning |
|---|---|
| Up | The latest check succeeded |
| Degraded | The latest check succeeded, but slower than the monitor's performance threshold |
| Investigating | A failure has been seen and other regions are verifying it. No alert has been sent |
| Down | A confirmed outage, including while recovery is being verified |
| Unknown | Not checked yet |
| Paused | Checks are stopped until you start them again |
A single failed check with no incident open still shows as Up.
Incident states.
| State | Meaning |
|---|---|
| Investigating | One region saw a failure; others are checking |
| Confirmed | The outage is confirmed and alerts have gone out |
| Monitoring | The site is answering again and the recovery is being verified |
| Resolved | Recovery is confirmed and the back-up alert has gone out |
| False alarm | The failure was not confirmed. No alert, no effect on uptime |
Region dots.
| Dot | Meaning |
|---|---|
| Green | The region's latest check got 200 OK in under 2 seconds |
| Yellow | 200 OK, but it took more than 2 seconds |
| Red | The region's latest check did not get 200 OK |
| Grey | No result from that region yet, or no recent data when it has not reported for more than two check intervals |
Timeline entries. failure detected, verification started, verification failed, verification succeeded, verification unavailable (no other region could check), incident confirmed, incident refuted (closed as a false alarm), notification sent, recovery detected, recovery verified, recovery verification failed, incident resolved, incident removed.
Web image reasons. Scheduled, Manual, Check Failure, Verification, Incident Confirmed, Incident Update, Recovery Verification, Incident Resolved, Baseline, Diagnostic.
Notification results. Sent, Failed, Skipped (not needed, for example the site recovered during the wait) and Waiting (queued or in its wait period).
Glossary.
- Monitor. One web address Mage Watcher checks on a schedule.
- Group. An application or customer that monitors belong to, and the unit of a status page.
- Monitoring region. A location your sites are checked from.
- Verification. Asking other regions to check after a failure, or after a recovery, before deciding.
- False alarm. A failure one region saw that the others did not confirm.
- Channel. A named list of email addresses alerts are sent to.
- Rule. Which event goes to which channel, for which monitors.
- Web image. A screenshot of the monitored page, kept as evidence.
What Mage Watcher does not do. Alerts are sent by email or as GVenta Help Desk tickets only; there are no text message, chat or webhook alerts. Checks are HTTP and HTTPS web checks only. A check succeeds only on a 200 OK response; other success codes cannot be chosen. There is no in-app user management or profile page, no export of check data, and a deleted group, monitor or channel cannot be restored.