Connect your domain: GoDaddy

Use these steps if GoDaddy manages your domain's DNS. You will add the DNS records shown in your Press Mage DNS Setup Instructions so your domain points to your Press Mage service.

DNS changes are made at the company that manages your domain's nameservers. That is usually where you registered the domain, but it can be a separate DNS provider. If your domain's nameservers point to Cloudflare, use Connect your domain: Cloudflare instead.

Before you begin

Open your Press Mage DNS Setup Instructions in another browser tab: open the service, find the domain in its Domains section and click Instructions. For a domain in My Domains, the Manual DNS Setup box on its DNS page shows the same records.

You will copy these values from there:

• The A-record IP address
• The CNAME destination (your service's Press Mage hostname)
• The domain or subdomain each record is for

Always use the values shown in your own DNS Setup Instructions. The examples on this page use placeholders, not real values. Each service has its own hostname, and the IP address can change, so never copy a value from an example or from another customer.

Add every record your instructions list, with the type they show. A root domain such as example.com needs both the A record and the www CNAME; a subdomain such as portal.example.com needs only its own CNAME.

How to enter the host name

Press Mage shows the complete domain name, but GoDaddy only wants the host portion.

Do not enter https://, http://, a page path or a trailing slash in a DNS record.

Open the DNS settings

1. Sign in to your GoDaddy account.
2. Open your Domain Portfolio.
3. Select the domain you want to connect.
4. On the Domain Settings page, select DNS.
5. Locate the DNS records section.

GoDaddy's own A-record instructions describe the same screens.

Connect the root domain

The root domain is the domain without www, such as example.com.

1. Select Add New Record.
2. Select A as the record type.
3. In Name, enter @.
4. In Value, enter the IP address from your DNS Setup Instructions.
5. Leave TTL at GoDaddy's default, normally one hour.
6. Select Save.

Connect the www address

1. Select Add New Record.
2. Select CNAME as the record type.
3. In Name, enter www.
4. In Value, enter the hostname from your DNS Setup Instructions.
5. Leave TTL at its default.
6. Select Save.

GoDaddy covers this in its Add a CNAME record guide.

Connect a custom subdomain

For a custom address such as portal.example.com:

1. Select Add New Record.
2. Select CNAME.
3. In Name, enter only the subdomain portion. For portal.example.com, enter portal.
4. In Value, enter the hostname from your DNS Setup Instructions.
5. Leave TTL at its default.
6. Select Save.

If a record already exists

You cannot normally have two conflicting records for the same host. Before adding a Press Mage record, look for an existing record with the same Name:

• For the root domain, look for @ or the domain name.
• For www, look for a record named www.
• For a custom subdomain, look for that subdomain, such as portal.

If a conflicting record exists, either edit it to use the value from your DNS Setup Instructions, or delete it and create the new record. GoDaddy often adds a Parked A record for @ to new domains; that is the one to replace.

Do not delete unrelated email records: MX records, SPF or DKIM records, DMARC records or other TXT records. If you are unsure, contact Press Mage Support before removing anything.

Verify the domain

1. Return to your Press Mage DNS Setup Instructions.
2. Select Verify DNS Now.
3. If verification does not succeed yet, wait and try again later.

Many changes appear within minutes or a few hours, but full DNS propagation can take 24 to 48 hours.

Troubleshooting

Press Mage cannot verify the domain. Check that:

• The root record is an A record with the Name @.
• The www or custom subdomain record is a CNAME.
• The CNAME value exactly matches the hostname in your DNS Setup Instructions.
• You did not include https:// or a page path.
• No conflicting A, AAAA, CNAME, forwarding or parking record exists for the same host. GoDaddy Forwarding set up on the domain also overrides your records.

I cannot find the DNS settings. GoDaddy may not manage your DNS. Check the domain's nameservers, or ask GoDaddy: "Which provider currently manages the DNS records for my domain?" The changes must be made at the provider that controls the domain's nameservers.