Section 18 1 min read

My Backups

My Backups lists every service with the backup add-on, with its status and the time of its last successful and last failed backup. Search by name or filter by status, then click View Backups.

The backup list shows the schedule, the backup status and whether the database is included. Each backup has a date, type (Full, Files or Database), status and snapshot reference.

  • Download. Click Request Download; the file is prepared and the button becomes Download Backup. Downloads expire after 24 hours. Refresh Downloads updates the buttons.
  • Restore. Click Restore and confirm with Yes, restore this backup. The site goes into maintenance mode while the restore runs and its current content is overwritten. You receive an email when it is complete.

A warning appears if recent backups may not include the database; contact support before relying on those for a full restore.