Section 8 4 min read

The service page

Every service has a page made of the same building blocks. Which blocks appear depends on the type of service.

Status bar

Across the top of every service page:

  • Nickname. Click the pencil to give the service a friendly name. Enter saves, Escape cancels.
  • Status, Renews on (or the date a cancellation takes effect) and Provisioning (Ready, or the current setup stage).
  • Type, Primary Domain and Loc, a short location code you can copy when talking to support; the "?" explains what it means.
  • App Version on SaaS apps.
  • Maintenance toggle on WordPress sites and on apps that support it. Switching it on shows your maintenance page to visitors; switching it off brings the site back.

While a service is still being set up, a progress line shows the steps left, such as Payment, Setup, DNS, SSL and Ready. SSL certificates usually take one to three minutes and the page updates by itself.

Domains

Every service except a static site has a Domains section. It lists each domain with its type (Default, Custom, Purchased, CDN), status, who manages its DNS, its SSL state and which one is Primary.

Adding a domain you already own

  1. Click Add Custom Domain, then I already own this domain.
  2. Enter the domain and click Add Domain.
  3. The portal shows the DNS records to add at your registrar: a CNAME for www and, for a bare domain, an A record. Use Copy next to each value.
  4. Add the records at your DNS provider, then click Verify DNS Now. DNS changes can take up to 24 to 48 hours to spread; Verify DNS and Instructions stay available on the row until it succeeds.

Once a domain is Active, Make Primary makes it the address the service answers on and moves the SSL certificate with it. Remove takes a domain off the service; you cannot remove the only verified domain, so promote another first.

Buying a domain from here. Choose I want to purchase a domain, search for a name and click Check. If it is available, Purchase starts the registration flow described under My Domains.

CDN domains show DNS Entries with the CNAME record to add for the CDN add-on.

Team Access

Team Access lists the people on your account who have access to this service, and lets you add yourself:

  • On a WordPress site, Add Me as WP Admin creates a WordPress administrator login for you. The username and password appear once in a WordPress Admin Access Created panel; copy the password immediately.
  • On a SaaS app, Add Me to App creates you as a user inside the application.

Each row shows the person, their role on the service and when they were added. The trash icon removes access; owners can remove anyone, and anyone can remove themselves.

Team Access is not shown on static sites or on standalone Mage Stats services, which manage access through client users instead.

Add-ons

The Add-ons section lists what has been added to the service, each with a status, and the link + Purchase Add-On. See Add-ons.

Resource and storage sections

  • Pod Space on SaaS apps: how much of the app's storage quota is used, broken down by what is stored (attachments, files, exports and so on), and how much of the quota comes from add-ons.
  • Resource Usage on Mage Mailer: contacts stored, email sends, validations and AI tokens against the plan's allowances, plus Prospect Finder credits, with a link to buy more.
  • WP Service Space Pods on WordPress: storage used for WordPress core and for content against the quota.